Popular Questions and Answers
I didn't get an email after I signed up
- Please add email@example.com to your address book, and/or make us a safe sender - so you get our emails.
- Follow the directions on this page: http://www.englishlink.com/Action/ForgotPassword.aspx. Check your junk/spam mail box.
- If you do not get your email after we send it again, please email us at firstname.lastname@example.org and tell us your old email address and a new email address to use for you.
I forget my password
- To receive your password again, follow the directions on this page: http://www.englishlink.com/Action/ForgotPassword.aspx.
Check your junk/spam mail box.
I can't start the Placement Test
- After you login, you are on the Getting Started tab. You will see Step 2: Do the Placement Test. Click that link to begin.
- If this does not help, it could be your pop-up blocker. Please 'allow' www.englishlink.com.
- If these things do not help, please do the test on another computer. You only have to do it one time.
I can't see the Worksheets/Homework Answers
- How to find and print your Worksheets
- How to find the Homework Answers
- You cannot print the worksheets all at one time....only lesson by lesson.
- Answers cannot be typed onto the worksheets on your screen. You must write the answers with a pen on paper.
- IMPORTANT - FIREFOX USERS: Please update Firefox and Adobe PDF Reader.
- IMPORTANT - GOOGLE CHROME USERS: you must turn off the pop-up blocker. Watch this video to learn how
I can't start Lesson 2
- To move to the next lesson, you must click either the Question and Answer Board or I have finished this lesson button at the end of the lesson you have finished.
- See an example here: http://www.englishlink.com/en-us/courses/help-next-lesson.aspx
- This allows us to track your progress.
- Please go back into Lesson 1 and click one of those buttons.
Change my name / email
- Name: tell us the full name you want on your certificate
- Email: tell us your old email address and a new email address to use for you
- Send this infomation to email@example.com